"Antivirus" isn’t a strategy.
Here’s what actually
stops the modern attack.
your IT provider doesn’t push one endpoint vendor over another, and we won’t start now. This is what you need to know about EPP, EDR, and managed detection before anyone shows you a demo.
Find your protection tier before you talk to a vendor
A few quick questions. We'll highlight the closest fit below, then you can read why.
Three protection tiers, three different jobs
Vendors bundle these differently and brand them however marketing wants that quarter. The underlying job each one does is what actually matters.
EPP (Endpoint Protection Platform)
Traditional antivirus: blocks known threats before they run, nothing more.
- Simplest to buy and manage
- Prevention only, no investigation tools
- Blind to anything that gets past it
EDR (Endpoint Detection & Response)
Watches what already got past prevention and lets your team investigate and respond.
- Catches what antivirus alone misses
- Needs someone watching the alerts
- Real visibility into what actually happened
Managed EDR / MDR
EDR tooling plus a human team watching it around the clock on your behalf.
- 24/7 coverage without hiring a SOC
- Fastest real-world response time
- Highest cost per endpoint
12 questions to ask any endpoint security vendor
Click each one off as you go. Bring what's left to the sales call, a vendor who gets defensive about any of these is telling you something.
Who reviews EDR alerts and how fast, by name or by service?
Does it stop threats automatically or just alert someone to react?
What’s the false-positive rate in practice, not in the sales deck?
Does it cover servers not just laptops and desktops?
What happens to unmanaged or BYOD devices that never get the agent installed?
Can it roll back ransomware encryption not just detect that it happened?
How much CPU or battery does the agent actually use?
Is threat hunting included or a paid add-on nobody mentioned?
What’s the deployment time for 50 endpoints, realistically?
Does it integrate with your RMM or PSA or run in its own silo?
What’s the data retention window if you ever need forensics?
Can you get a straight answer to all eleven questions above, in writing?
6 signs your endpoint security is a liability, not a defense
These show up constantly in businesses that thought they were covered.
Antivirus alerts pile up in an inbox nobody reads.
Endpoints haven’t checked in for weeks and nobody noticed.
The agent was disabled "temporarily" for a slow app and never re-enabled.
Local admin rights are still handed out by default.
USB drives are unrestricted on every employee laptop.
Nobody could say which endpoints hold the sensitive data.
The buzzwords, decoded
We’ll look at what you actually have, then tell you the truth about it.
No vendor commission riding on the answer. Just a straight read on whether your current setup fits your business.
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